PennBid Services and Support for Our Clients and Customers
At PennBid, we uphold the highest standards in e-procurement services and support. We recognize that you have numerous options for your e-procurement needs, and we want to assure you that selecting PennBid as your e-procurement platform will provide exceptional results.
Our dedicated support team is committed to providing unparalleled assistance, ensuring a seamless experience at every stage of your bidding process. Take a moments to review a few reasons that make us stand out. We invite you to choose PennBid, where excellence and customer satisfaction are paramount.
Thank you for considering us.
Project and Template Setup Service
If you frequently run similar types of projects, use Project Templates to save time on the initial setup of future projects. Contact the PenBid team and let us know if you would like a template (or templates) created for your department, and we’ll take care of setting them up for you.
New Client Platform Overviews and Ongoing Training
For new users, we will set up a System Overview session. This session will help you get familiar with the system. If you need assistance with any specific function or area, just let us know. We also offer ongoing training as needed.
Step-by-Step Training and Platform Guides
Our Posting Agency Training Resources page contains training resource guides covering topic-specific features and capabilities for Users/Posting Agencies. Download any of the PDF files for step-by-step instructions on using the e-procurement platform.
DBE Invitations and Reporting Service
PennBid offers electronic DBE notifications and related reporting that can be used as part of requirements imposed by funding agencies. Read more about this service here.
e-Procurement Services Articles and Presentations
PennBid is proud to regularly feature content in various magazines and media outlets, including The Authority and Township News, as well as others. We also conduct e-Procurement Best Practices presentations at many Public Agency related conferences throughout PA.